COVID Testing Site Manager

Principal Accountabilities

• 100% responsible for opening and closing stores and remaining on site throughout the day to assist with any facilities needs
• Call for maintenance and service to prevent work disruption; complete preventive maintenance requirements by calling for service repairs as needed to ensure the ongoing operation of the storefront
• Ability to cultivate a positive work environment by leading the team and working alongside our healthcare Client Partners to deliver a seamless service to our mutual patients/participants
• Responsible for maintaining a clean environment at all times and managing 3rd party vendor to complete weekly sanitation
• Primary point of contact for Program Manager, build rapport and manage customer relationship to ensure customer satisfaction
• Manage inventory on a daily basis and re-stock as needed
• Comfortable working in an environment with presumed positive COVID-19 cases and wearing a face mask over mouth and nose the entire shift
• Responsible for daily checklists, reporting hazards and work orders, moving things around as requested by our on-site healthcare partners, and ensuring an open line of communication between on-site partner and headquarters
• Other duties as assigned
• Some long days, weekends, and travel may be required

Experience/Qualifications

• At least 5 years of customer service experience
• Project management experience specifically overseeing third party vendor/client relationships
• 3 years experience of accountability and demonstrated success in managing a budget
• A strong independent thinker who takes initiative yet a team player who listens to others and makes judgement calls based on facts, not pride
• “Of service” mindset, go the extra mile to improve the experience of others; a natural hustler
• Enjoy interacting with public
• A motivated “doer” that others trust when there is something that needs to be done
• Must be self-motivated, reliable, with the ability to prioritize multiple competing demands with minimal daily supervision
• Strong problem solving abilities, a passion for finding ways over, around or through barriers to success
• Flexible, being able to pivot when needed quickly
• Extremely well organized and experience in managing multiple priorities
• A true team player – willing and able to assist with whatever is needed on short notice -including ability to put in long hours, work some weekends, and travel as necessary to neighboring storefronts
• Strong technical skills with experience in Google Suite, Microsoft Office, Zoom, Expensify and additional softwares as needed
• High School diploma or equivilent is preferred

If you are passionate about what you do, and are up for a challenge, we want to hear from you!  Aardvark Event Logistics, Inc is an equal opportunity employer.