• Job Type: Contract
  • Experience: 3 years in similar role
  • Location: Philadelphia, PA

Aardvark Event Logistics is the undisputed leader in the fast paced experiential marketing and mobile health industry. We work with the largest brands in the world (and their agencies) and have a unique family culture you won’t find anywhere else. We’ve grown tremendously over the past few years and our future looks even brighter. We have a brand new multi-million dollar headquarters just west of Philly in a town called Conshohocken. We have won multiple awards showcasing our Culture, Innovation, and Client Services. In fact, this year our CEO was honored with EY Entrepreneur of the Year!

We're seeking an experienced COVID Testing Site Manager to join our rock star Tour Operations team. If you're looking for a challenging and rewarding position in a fun, fast-paced, rapidly growing organization, this could be the job for you! The COVID Testing Site Manager reports to the Program Manager and serves as a liaison between the COVID testing storefront and our headquarters. To be successful, the COVID Testing Site Manager will communicate and collaborate with our health-care partners ensuring all parts of the building are managed on a daily basis. They are responsible for keeping our storefront safe by conducting safety walks, reporting hazards, monitoring all personnel, and managing the space alongside our health-care partners who are on-site 5 days a week performing COVID-19 testing. This role requires attendance 5 days a week to open and close the store and may need to travel on occasion to meetings, trainings, local stores for supplies, or to support neighboring stores. These storefront locations are all in the city of Philadelphia. Locations include but are not limited to: Germantown Area, Ogantz Ave., Woodland Village Plaza, and Snyder Plaza.

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Principal Accountabilities

  • 100% responsible for opening and closing stores and remaining on site throughout the day to assist with any facilities needs
  • Call for maintenance and service to prevent work disruption; complete preventive maintenance requirements by calling for service repairs as needed to ensure the ongoing operation of the storefront
  • Ability to cultivate a positive work environment by leading the team and working alongside our healthcare Client Partners to deliver a seamless service to our mutual patients/participants
  • Responsible for maintaining a clean environment at all times and managing 3rd party vendor to complete weekly sanitation
  • Primary point of contact for Program Manager, build rapport and manage customer relationship to ensure customer satisfaction
  • Manage inventory on a daily basis and re-stock as needed
  • Comfortable working in an environment with presumed positive COVID-19 cases and wearing a face mask over mouth and nose the entire shift
  • Responsible for daily checklists, reporting hazards and work orders, moving things around as requested by our on-site healthcare partners, and ensuring an open line of communication between on-site partner and headquarters
  • Other duties as assigned
  • Some long days, weekends, and travel may be required


  • At least 5 years of customer service experience
  • Project management experience specifically overseeing third party vendor/client relationships
  • 3 years experience of accountability and demonstrated success in managing a budget
  • A strong independent thinker who takes initiative yet a team player who listens to others and makes judgement calls based on facts, not pride
  • “Of service” mindset, go the extra mile to improve the experience of others; a natural hustler
  • Enjoy interacting with public
  • A motivated “doer” that others trust when there is something that needs to be done
  • Must be self-motivated, reliable, with the ability to prioritize multiple competing demands with minimal daily supervision
  • Strong problem solving abilities, a passion for finding ways over, around or through barriers to success
  • Flexible, being able to pivot when needed quickly
  • Extremely well organized and experience in managing multiple priorities
  • A true team player – willing and able to assist with whatever is needed on short notice -including ability to put in long hours, work some weekends, and travel as necessary to neighboring storefronts
  • Strong technical skills with experience in Google Suite, Microsoft Office, Zoom, Expensify and additional softwares as needed
  • High School diploma or equivilent is preferred


If you are passionate about what you do, and are up for a challenge, we want to hear from you!  Aardvark Event Logistics, Inc is an equal opportunity employer.